Privacy Policy

Last update: 4, October 2023
  1. Who is responsible for your Personal Data

The BLENDAPP application and website are operated by BLENDAPP SOFTWARE LIMITED. References in this Privacy Policy to ‘we’, ‘us’, ‘our’ are references to BLENDAPP SOFTWARE LIMITED. BLENDAPP SOFTWARE LIMITED is a private company, incorporated under the laws of the Republic of Cyprus, with registered office at 8 Michalaki Karaoli, 1095 Nicosia, Cyprus.

We respect your privacy and are committed to the protection of your personal data. Personal data (referred to as ‘Data’ or ‘Personal Data’) is information that directly or indirectly identifies and relates to you or other individuals. 

This Privacy Policy explains the type of Data that we collect and how we collect, transfer, process, use and disclose your Personal Data as well as the security practices that we apply in order to protect your Personal Data.  Additionally it contains information about third parties receiving your Data as well as your rights under local applicable data protection laws and the EU General Data Protection Regulation.

We offer a service to organizations and individuals as follows:

  • A person accesses our website as an employer or manager or behalf of an entity and creates a user profile for the said employer / manager / entity;
  • The employees and other independent contractors or associates of the entity are invited to download, access and use our application;
  • The application allows the users to create a user profile by completing a registration form and provides scheduling and other services to the users (‘online services’).

  1. What we collect and how we obtain it

We collect and process your Personal Data directly from you, when you create a user account through our online services, or when you contact us. Apart from that, we collect and process your Personal Data from third parties, when a person provides us your details in order to send you an invitation to create an account.

The app does not store information from the access you provide on your contact list. The contact list is read-only while the ‘Manager’ is inviting members to their team. The only information stored are the selected contacts by the ‘Manager’, which are necessary to invite an ‘Employee’ member on their team. The information that we utilize while inviting an ‘Employee’ from contacts are the selected First name, Last name and Phone number.

The categories of Personal Data we collect include general identification and contact information such as name, address, telephone number, email, profile photograph, credit card and payment information.

When you visit our website we may collect certain information such as your IP address, the Web browser you are using and information regarding your device’s operating system, application version, language settings and latitude and longitude details. We may also collect information about your online activity such as content viewed, pages visited, and searches.

We may collect advertising identifiers (such as IDFA or AAID) from Android and iOS installations. This information is used solely for advertising purposes to promote the app and its features.


  1. Personal Data of other individuals

In case you provide us with Personal Data relating to other individuals you must ensure that the said individuals understand how their Personal Data will be used and processed by us. It is your responsibility to inform the said individuals about the content of this Privacy Policy and ensure that they have understood and accepted how we use their Personal Data.


  1. How and why do we use your Personal Data
  • Account facilities: You may create a user account in our online services.
  • Performance of a service: We may use your Personal Data to complete and administer our online services.
  • Providing customer support / communicating with you: We may use your Personal Data to communicate with you for administrative or operational reasons, for example to provide customer support, to respond or handle any queries or requests, sending you a questionnaire or asking you to provide a review regarding your experience with us or send you any information we believe may be useful to you.
  • Marketing activities: We may send marketing related information in case you have indicated that you would like to receive such information, for example to notify you of our offers, new products and services. If you want to stop receiving marketing communications you can do so by clicking unsubscribe at the link included in each newsletter. 
  • Market research: We may sometimes ask you to take part in marker research, for example to seek your views on our products and services
  • Improving our products and services: We may use your Personal Data to improve your user experience while using our online services, to improve the content of our communications, and to improve our products and services.
  • Business transfers:  If we are involved in a merger, acquisition or sell part or all of our assets, we may transfer your Data as part of that transaction. We will notify you via email or via our online services of any such change.
  • For fraud prevention and detection or any illegal or unwanted activities: for example, credit card fraud.
  • IT Security: To protect our online services, networks and software systems.
  • Legal claims purposes: In certain cases, we may need to use your Personal Data to handle and resolve legal disputes, to enforce the terms of use of our online services, or to comply with lawful requests from law enforcement authorities.


  1. Legal Justifications for processing your Personal Data

In order to lawfully process the Data described above we rely on one or more of the following justifications:

Performance of a contract: The use of your Personal Data is necessary for the performance of a contract, namely to provide our online services. If we do not process your Personal Data, then we will not be able to provide our online services such as the creation of a user profile and user account.

Legitimate business purposes: We may use your information for our legitimate interests, such as to send you emails and newsletters, to improve and promote our products and services, to improve the content of our online services and to prevent fraud.

Your Consent: In cases where you have provided your consent to the collection and processing of Personal Data we will use the legal basis of consent. You may withdraw your consent at any time by contacting us at: [email protected]

Our legal obligations: In some occasions we use Personal Data to comply with the legal and regulatory obligations we are subject to.

Initiation, establishment, exercise or defence of in court and out of court legal procedures.


  1. How we protect your Personal Data

We take appropriate legal, organizational, and technical measures to protect your Personal Data consistent with applicable data protection laws and the EU General Data Protection Regulation.  We use a variety of security technologies and procedures to help protect your Personal Data from unauthorised access and disclosure, loss, use, or alteration. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of Personal Data.  


  1. Sharing your Personal Data with third parties

The trust and privacy of our users are paramount. We wish to clarify that we do not sell, license, or otherwise make available any data we collect to third parties for independent use. Also we do not sell, as defined under CCPA, your Personal Information to third parties. In the preceding twelve (12) months, we have not sold any personal information.

We may share your Personal Data with any of the following third parties:

  • Our service providers, affiliates, contractors, business partners, agents such as cloud storage companies, IT support providers, software providers, analytics and search engine providers that assist us in the improvement and optimisation of our online services, and any other third-party vendors assisting us;
  • Professional advisors and auditors such as external legal advisors and accountants;
  • Courts, tribunals, arbitrators, or other judicial committees


  1. How long do we keep your Personal Data

We will only keep your Personal Data for as long as it is required for the fulfillment of the purposes of processing. We determine the appropriate retention period by considering the volume, nature and sensitivity of the Personal Data, the protentional risk of harm from unauthorised use, loss or disclosure of your Personal Data, the purposes of processing and whether we can achieve those purposes through other means, and the applicable legal requirements.


  1. What are your rights

As a user of our services, you possess the right to access, correct, update, or delete your personal information that we hold. If at any point you wish to exercise any of these rights, please reach out to our customer support team at [email protected]. Our team will guide you through the necessary steps to ensure your information is accurately reflected and handled according to your preferences. We commit to addressing your requests promptly and ensuring that your data remains under your control.


  1. Cookies

Our website may uses "cookies." A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our website to respond to you as an individual.  They enable the website owner to distinguish you from other users of the website.  The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies cannot be executed as code or used to deliver viruses and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.  

We use cookies to improve the experience for visitors to our website.  You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.

If you choose to decline cookies, you may not be able to fully experience the interactive features of our websites or any other websites that you visit. 

The data generated through cookies on the Website can be used for various purposes including the following:


Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features.


Analytical/ Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. This helps us improve how a website works in future versions for example by ensuring that users are finding what they are looking for easily.



These cookies allow the website to recognize you and remember choices you make when you visit the website such as user name, language or region you are in and provide a more enhanced personal experience.   


Targeting or advertising

These cookies are used to deliver content more relevant to you and your interests by recording your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to our interests.

Please be aware that parts of our website may not function correctly if you disable cookies.

  1. Transfer of your Personal Data to a Third Country

We may transfer your Personal Data to countries not providing an adequate level of protection to Personal Data. Where appropriate, we will take steps to ensure that Personal Data transferred is subject to appropriate safeguards, such as entering into Data transfer agreements. In cases where we use Data transfer agreements or similar safeguards, we may be able to supply you with a copy or a specimen of such, if you contact us at [email protected] 


  1. Links to other websites and applications

Our online services may from time to time provide links to or embed third party websites and application. This Privacy Policy does not apply to those websites and applications.  If you choose to enter such a linked site or application, you agree that we are not responsible for the availability of such websites and applications and do not review or endorse and shall not be liable, directly or indirectly, for:

  • how these websites and applications treat your Personal Data
  • the content of such websites and applications
  • the use that others make of these websites and applications.

Please ensure you check the legal and privacy statements posted on each website and application you access before entering any Personal Data


  1. Use of our online services by children

Our online services are not intended or designed to attract or offer products or services to children. Should an individual under the age of 16 send us any Personal Data, we will delete or destroy such information as soon as reasonably possible.


  1. Changes to this Privacy Policy

We may change, modify or update this Privacy Policy.  If the changes we make are material, we also may post a notice regarding the changes on our online services and related licensing agreements.  We encourage you to check this Privacy Policy to stay informed about how we are helping to protect the Personal Data we collect.  


  1. Contact us

If you have any questions, comments and requests regarding this Privacy Policy please contact our Data Protection Officer at: [email protected]